Shipping, Returns & Refunds

At Sanfe, we're committed to making your shopping experience simple and hassle-free.

Shipping
• Orders are typically dispatched within 24 hours on business days.
• Delivery usually takes 7–10 business days, depending on your location and local courier services.
• Once your order is shipped, you'll receive a tracking link via email.

Returns & Refunds
Due to the personal nature of skincare products, we do not accept returns for opened or used items.

If you receive a damaged, defective, incorrect, or incomplete order, please contact us within 3 days of delivery at orders@buysanfe.com or WhatsApp us at +91 99719 22041.

To help us resolve your request quickly, please share:
• Your order number
• Clear photos/videos of the issue
• An unboxing video for missing or incomplete orders

All requests are reviewed on a case-by-case basis, and approved replacements or refunds will be processed accordingly.

Need Help?
Our Customer Care team is available at orders@buysanfe.com and aims to respond within 24 hours on business days.